Legal Center

These terms apply to professional vehicle dealers and authorised representatives using the Autorell Dealer Portal. The service is provided by Autorell AB, company registration number 559556-3774, Paviljongvägen 2, 132 40 Saltsjö-Boo, Sweden ("Autorell").

• The account may only be used for professional business purposes by authorised representatives.
• Registration details, VAT number, contact information and beneficial ownership information must be accurate and kept current.
• Accounts are personal to the approved dealer organisation and may not be transferred or shared with unauthorised persons.
• Autorell may request identity, company, sanctions, VAT and source-of-funds checks before allowing bids or completing a transaction.
• After seller acceptance, Autorell may use separate transaction agreements with the seller and the winning buyer. The signed documents determine the contracting parties, transfer structure, fees, ownership and risk.
• Vehicle information is based on seller declarations, available records and inspections. Dealers must review all disclosed information before bidding.
• English is the controlling platform language unless a signed transaction document expressly provides otherwise.

• The dealer is responsible for all activity carried out through its account and must protect passwords, authentication links and authorised-user access.
• Suspected unauthorised access, credential compromise or incorrect account permissions must be reported to Autorell without delay.
• The portal may not be used to scrape data, reverse engineer the service, interfere with security controls, manipulate auctions, contact sellers outside the authorised process or introduce malicious code.
• Vehicle data, photographs, market information, software, branding and portal content may be used only for evaluating and completing transactions through Autorell unless written permission states otherwise.
• Autorell may maintain, modify or temporarily suspend the portal for security, compliance, maintenance or operational reasons and does not guarantee uninterrupted or error-free availability.
• Dealers must maintain compatible systems, reliable internet access and current contact details for operational and legal notices.

A submitted bid is a binding purchase offer from the dealer. The auction normally remains open for 24 hours from the vehicle profile's recorded creation time.

• Bids cannot be edited, reduced or deleted after submission.
• The highest valid bid at closing becomes the provisional winning bid. If equal bids exist, the earliest valid bid takes priority.
• A Marketplace “Buy now” action is a binding purchase offer at the displayed fixed vehicle price. The vehicle is immediately removed from live availability while Autorell coordinates seller confirmation and completion.
• The seller may accept or reject the provisional winning bid. No sale is completed merely because an auction closes.
• The winning bid remains binding for 48 hours after auction closing unless a different period is shown before bidding.
• After seller acceptance, the dealer must complete requested verification, sign the transaction documents and transfer the complete confirmed buyer total to Autorell within three business days of the payment instruction, unless the signed transaction documents state another deadline.
• A dealer may dispute its obligation only where vehicle information was materially incorrect, the vehicle cannot lawfully be transferred, or Autorell confirms another contractual exception.
• Autorell may invalidate bids affected by technical errors, fraud, collusion, sanctions restrictions or an unauthorised account.

All auction amounts and platform charges are denominated and settled in EUR unless Autorell expressly confirms otherwise.

• The submitted bid or displayed fixed price is the vehicle price charged by Autorell. No separate percentage buyer fee is added.
• Autorell purchases the vehicle from the Swedish supplier and resells it to the approved European dealer under separate agreements.
• The bidding interface displays the vehicle price and estimated transaction costs before submission.
• Transport is initially estimated from €850 and is confirmed according to the exact collection city, delivery city, vehicle dimensions, accessibility and carrier availability.
• The €149 documentation charge covers standard transaction and Swedish export administration. Government, customs, tax, registration or exceptional third-party charges may be additional.
• VAT and other taxes depend on the parties, vehicle tax status, route and applicable law. The final invoice and transaction documents control.

• The buyer must pay the complete confirmed total within three business days of Autorell issuing the payment instruction, unless the transaction workspace, invoice or signed agreement expressly states another deadline.
• Vehicle-sized payments should normally be made by verified SEPA bank transfer through Autorell or its regulated payment partner.
• Cleared buyer funds are required before Autorell collects or inspects the vehicle for completion. Receipt of funds does not by itself complete the vehicle sale.
• Autorell may delay collection, document release, completion or seller payout until cleared funds, identity checks, required documents and the vehicle inspection are confirmed.
• Dealers are responsible for bank charges, currency conversion costs, taxes and payment-provider fees attributable to their payment.
• A payment reference must match the relevant deal. Payments from unverified third parties may be rejected or returned.
• Refunds, where due, are made to the verified originating payment account after permitted deductions.

• Transport prices are estimates until the exact route and collection conditions are confirmed.
• The Autorell Verified Inspection compares the vehicle with the seller declaration and normally covers identity, VIN, mileage, warning indicators, drivability, principal functions, visible condition, tyres, brakes where reasonably assessable, keys and disclosed faults.
• The inspection is non-destructive, reflects the vehicle at the time of inspection and does not constitute an unlimited mechanical warranty or guarantee against latent defects.
• The seller must make the vehicle, keys, registration documents and disclosed accessories available at the agreed collection time.
• Vehicle condition, mileage and visible damage may be recorded at collection through photographs and a handover report.
• If a discrepancy is found, Autorell may pause completion while the evidence and commercial impact are assessed.
• A revised price or other adjustment is effective only when documented and accepted by the required parties. Autorell is not required to complete a materially different transaction.
• Risk and responsibility transfer at the point stated in the signed purchase and logistics documents.
• The buyer remains responsible for destination-country registration, local taxes, technical approval and compliance unless expressly included in writing.
• Delays caused by authorities, carriers, weather, incomplete documents or incorrect party information do not automatically create liability for Autorell.

• A binding bid cannot be cancelled merely because the dealer changes its mind, finds another vehicle or cannot arrange onward resale.
• Failure to sign, pay or collect on time may constitute dealer default.
• Autorell may recover documented losses, third-party costs and unpaid fees caused by a default, subject to applicable law.
• Autorell may suspend bidding privileges while a payment, compliance, fraud or contractual issue is investigated.
• A transaction may be cancelled where the seller rejects the bid, ownership cannot be verified, the vehicle differs materially from its description, payment fails, or completion would be unlawful.
• Where Autorell cancels because of a material or unresolved vehicle discrepancy, buyer funds received for that transaction are returned to the verified originating account, subject only to deductions expressly permitted by the signed agreement and applicable law.

• Autorell is responsible for its own contractual obligations but does not manufacture the vehicle and is not responsible for defects or information that could not reasonably be identified from the seller declaration, available records or agreed inspection.
• To the maximum extent permitted by law, Autorell is not liable for indirect or consequential loss, lost profit, lost resale opportunity, loss of goodwill or business interruption.
• Except for fraud, wilful misconduct, gross negligence or liability that cannot legally be limited, Autorell’s aggregate liability relating to a transaction is limited to the fees paid or payable to Autorell for that transaction.
• The dealer is responsible for losses, claims, taxes, penalties and third-party costs caused by its unauthorised account use, inaccurate information, unlawful conduct, destination-country non-compliance or breach of these terms.
• Neither party is liable for delay or failure caused by events outside its reasonable control, including authority action, sanctions, war, cyber incidents, carrier disruption, severe weather, infrastructure failure or labour disputes.
• The affected party must take reasonable steps to limit the impact of a force-majeure event and resume performance when reasonably possible.

Autorell processes dealer account and transaction information to operate the marketplace, verify participants, prevent fraud, conclude transactions and comply with legal obligations.

• Data may include identity and company details, contact data, VAT information, bids, transaction history, device and security logs, signatures, payment references and support communications.
• Processing is based on contract performance, legitimate interests, legal obligations and consent where applicable.
• Information may be shared with sellers, payment and identity providers, signing providers, carriers, professional advisers, authorities and infrastructure suppliers where necessary.
• Customer contact details are not disclosed to dealers during public bidding. Required party details may be released after acceptance where necessary to complete the transaction.
• Data is retained only as long as required for accounts, transactions, accounting, disputes, fraud prevention and legal compliance.
• Eligible persons may request access, correction, deletion, restriction, portability or objection, subject to legal limitations.
• A data-protection complaint may also be submitted to the Swedish Authority for Privacy Protection (IMY) or another competent supervisory authority.

• Essential authentication and security cookies are required to keep dealer sessions secure and do not depend on optional analytics consent.
• Preference cookies may remember language, interface and consent choices.
• Analytics, marketing or other non-essential cookies must not be activated before the required consent has been collected.
• Dealers can remove stored cookies through their browser. Blocking essential cookies may prevent login and portal functionality.
• Current cookie categories, purposes and available choices are described in the cookie settings and cookie policy and are updated when the service changes.

• Dealers should report transaction complaints promptly through Dealer Support and include the deal ID, evidence and requested outcome.
• Vehicle-condition complaints must be documented before repair, resale, dismantling or material alteration wherever reasonably possible.
• The parties must first attempt good-faith commercial resolution through Autorell.
• Complaints should be submitted without undue delay after the relevant circumstance was discovered and must include reasonable supporting evidence.
• These terms and disputes arising from them are governed by Swedish law. Stockholm District Court is the court of first instance unless mandatory law or a signed transaction agreement requires otherwise.
• The former EU Online Dispute Resolution platform is not referenced because it was discontinued in 2025.

• Autorell may update these terms prospectively. Material changes are communicated through the portal or registered email before they take effect, except urgent legal or security changes that may apply immediately.
• Continued portal use or a new bid after updated terms take effect constitutes acceptance of the updated version. A bid already submitted remains governed by the version accepted when it was placed, unless mandatory law requires otherwise.
• The dealer may not assign its account, bid or contractual rights without Autorell’s written consent. Autorell may assign rights and obligations as part of a corporate reorganisation, financing or transfer of the relevant business.
• If a provision is invalid or unenforceable, it is adjusted or removed only to the extent necessary; the remaining provisions continue in effect.
• A delay in enforcing a right does not waive that right.
• These terms, the accepted vehicle information, applicable fee disclosure and signed transaction documents form the agreement for the relevant use or transaction. If they conflict, the signed transaction document takes priority for that transaction.
• Operational and legal notices may be delivered through the portal or to the dealer’s registered email address. Notices to Autorell may be sent to info@autorell.com.